Privacy Policy

Privacy and Personal Data Protection Policy

In the following data protection notice, we inform you about the processing of personal data by Nagy Tamás EV., a sole proprietorship engaged in sports trade and services (hereinafter: “Nagy Tamás EV” and/or “controller”), in accordance with the General Data Protection Regulation and applicable personal data protection laws.

Operator information:

Name: Rev. Tamás Nagy.

Address: 2011 Budakalász, Diófa u 27

Tax number: 48324771-2-33

Registration number:: 58632828

Bank account number: 

Phone: +36 30 978 1719

E-mail: webgolyosport@gmail.com

1. General

We are committed to treating your personal data confidentially in accordance with the law. We will do everything we can to protect you from any violation or misuse. Users' personal data is an area to which we pay special care and attention, recognizing the sensitive nature of this area.

2. Implementation of the privacy policy

All of our employees, whether full-time or part-time, who have access to user data are trained on their responsibilities to protect personal information and respect users' privacy. They are required to comply with all data protection regulations.

We have established Non-Disclosure Agreements (NDA) for companies that have access to personal data to ensure the secure handling and protection of data.

We limit access to personal data and minimize the amount of data we process in order to provide you with the best possible service. Our commitment to protecting your personal and other data continues even after our relationship with you ends. In order to ensure the highest level of security for your personal information, we have implemented a comprehensive Personal Data Protection Policy that covers all data processing activities.

3. Types of data collected and purpose of data collection

Every visit to the www.golyosport.com website, every purchase process, registration process, participation in games and promotions, newsletter subscriptions, and in the case of loyalty club membership, requires the provision of personal data, the provision of which is voluntary. We request necessary data to implement the purchase process, participation in games, in the case of loyalty club membership, and in the case of other relevant contractual relationships.

Each visit to our website sends information from your device's web browser to our website/application server and is temporarily stored in so-called log files. The stored data includes the following data, which we store until automatic deletion: date and time of access, name of the accessed page, IP address of the requesting device, referring URL (the source URL from which you were directed to our website), amount of data transferred, loading time, and information about the product and version of the web browser used, as well as the name of the access provider.

By providing personal information and consent, you agree to our collection, use and storage of it. We will use it only for the purposes specified at the time of consent. We protect your personal information from misuse, unauthorized access, loss, disclosure, alteration or destruction.

Below we describe what types of personal data we collect, how we use and protect it, and how you can contact us. We collect, manage, process and store the following user data in order to provide our services.

Data processing when concluding a purchase contract (in case of order or purchase)

When you make a purchase on our website, we process data that is necessary for identification and for the conclusion, performance or termination of the contract. This includes:

  • Last name and first name;
  • Shipping address;
  • Zip code and city;
  • Country of residence;
  • Email address (username);
  • Phone number;
  • Payment details;
  • Company name or legal entity name and tax number (if the user is a legal entity).

In addition to the aforementioned data, we also store cookies and other identification data that are necessary for execution. This data is necessary to fulfill the order, for example to provide delivery services and issue invoices. We send an order confirmation to the email address you provided at the time of purchase. We may also use the data in an anonymized, aggregated form for statistical analysis purposes. When concluding a sales contract through our website, it is necessary to provide payment data to the payment service providers authorized by us for the processing of payments. We forward your delivery address data to our authorized delivery partners, whose email address and telephone number may also be provided if necessary, in order to ensure the delivery of the products in accordance with your preferences. If necessary, they will contact you before delivery to coordinate the delivery details. The basis for collecting personal data is the contract (the basis for providing data that is optionally required for the performance of the contract is personal consent), since it is not possible to fulfill all rights and obligations specified in the contract without the prior provision of the necessary data. Acceptance of the General Terms and Conditions and the Privacy Policy is a prerequisite for purchasing, as without them the mutual conclusion of a contract and the fulfillment of the legal requirements applicable to online shopping are not possible. After placing an order, the individual will receive an order acceptance confirmation to the e-mail address provided by the controller when filling out the electronic purchase form. The controller may also use the data in an anonymized aggregated form for statistical analysis purposes.

Providing personal data via a contact form or other channel

Nagy Tamás Ev. offers several methods for contacting us: e-mail, telephone and online contact form. Regardless of the method you choose, we will use the personal data you voluntarily provide solely to contact you and answer your question.

When you submit a comment via the online form, your consent allows us to collect your name, surname, email address, message content and optionally your phone number. We use this information to respond to your question quickly and effectively.

Registering or creating a user account in the online store

In order to provide you with the greatest possible convenience, we provide the option of permanently storing your personal data in a password-protected account. To create a user account, you will need:

  • Last name and first name;
  • Email address;
  • Phone number
  • Password in encrypted form.

Creating a customer account is voluntary and you can access and modify your data in your customer account at any time. You also have the option to deactivate your account at your own discretion; simply notify us at webgolyosport@gmail,com via email address. To access order details, you must first log in to your account. When purchasing a product, registered users will receive a link to their provided email address, which will allow them to track the status of their orders. Personal data collected via the registration form is collected on the basis of personal consent and contract; the fulfillment of contractual rights and obligations is not possible without prior registration. Acceptance of the General Terms and Conditions and the Privacy Policy is a prerequisite for registration, as this is essential for the mutual conclusion of the contract and compliance with the legal requirements for online shopping. Your personal data must be treated confidentially and we do not give access to third parties. User accounts remain logged in even after you leave our website, unless you actively log out.
Furthermore, due to registration-based purchases, the controller may collect indirect data from related purchases, including:

  • Home address;
  • Zip code and city;
  • Country;
  • Phone number;
  • Payment details.

Signing up for electronic newsletters or email advertisements

We also offer the option to subscribe to our newsletters on our website. To reduce the possibility of fraud, we use Google reCAPTCHA v3 or popup.kaktusapp. For a successful subscription, we need the following data:

  • Last name and first name;
  • Email address.

If you subscribe to our newsletters, we will use your email address to inform you about our news, promotions, discounts and events.
The collection of personal data is based on individual consent, in which the individual provides the controller with their e-mail address for the purpose of receiving electronic newsletters. By subscribing to the newsletter, you consent to the export, storage and processing of data in a marketing automation tool that allows us to send electronic newsletters. The export, storage and processing of data in the marketing automation tool allows for continuous monitoring of your activities on the www.golyosport.com website, enabling an aggregated and anonymized analysis of the use and content of the site. The controller may also use the individual data for analytical, online advertising and content marketing purposes.
All personal data is used exclusively for service provision, anonymized analytics and operational optimization and is not publicly accessible unless the user expressly authorizes it by specific consent for such purposes.

By subscribing to electronic newsletters, the website visitor consents to receive personalized offers and notifications, which is valid until withdrawn. This consent includes the use of data for direct marketing purposes and retargeting on digital advertising platforms (such as Meta ads and Google ads), for the following purposes:

  • Presentation of the entire www.golyosport.com offering,
  • Export and processing of data in digital advertising tools (using email to prepare anonymized segments of users, in which case the email cannot be identified to a specific individual),
  • Processing data with pseudonymization (so that it cannot be identified to a specific person).

This consent is optional and requires the user's express consent.
Commercial messages received by email contain the following components:

  • Clearly and unambiguously marked as commercial in nature;
  • The sender will be clearly identifiable;
  • Promotions, actions and other marketing techniques will be clearly marked and their conditions of participation will be clearly defined;
  • A clear option to unsubscribe from receiving advertising messages;
  • The service provider will expressly respect the user's wish not to receive advertising messages.

Right of withdrawal
You can withdraw your consent at any time by simply clicking the unsubscribe button at the end of the forecast email.

 

Participation in competitions or promotions:
The data provided when registering for competitions organized by www.golyosport.com is used to execute the competition agreement, including notifying the winners of their prize and, if necessary, to advertise our offers or those of our partners in the competition. Mandatory data for participation in the competition include name and email address. Further details can be found in the relevant terms and conditions of participation, which apply to each competition. We generally ask for the name and email address of the participants in order to notify them of any wins by email or via our Instagram account. Each participant is required to provide personal data for notification in the event of a win, with the name and surname in some cases being publicly announced. We may also request additional information if necessary to execute the promotion, competition or survey, in accordance with legislation, contractual agreements and obligations related to income tax and other legal requirements, in particular in the field of tax legislation.

We also collect:

  • Other data that users voluntarily provide in surveys;
  • Other data that users later voluntarily add to their profile;
  • Communication with individual clients.

We are not responsible for the accuracy, completeness, or timeliness of data entered by users.

4. Rights granted based on the given consents

The individual has the right to request the personal data controller to permanently or temporarily stop using his/her personal data for the aforementioned purposes at any time. Such a request shall be made by webgolyosport@gmail.com You can send an email to the following address, clearly indicating which consents you wish to withdraw. The withdrawal will take effect from the moment of withdrawal.

In addition, you have the following rights:

  • The right to access personal data collected relating to you, in which case the controller may use all reasonable means to identify the data subject whose personal data are affected, in particular in the case of online services and online identifiers.
  • The right to rectification of inaccurate data, in which case the controller may use all reasonable means to identify the data subject whose personal data are affected, in particular in the case of online services and online identifiers.
  • The right to be "forgotten", i.e. to have all data deleted if the conditions under Article 17 of the GDPR are met.
  • To stop using personal data for direct marketing purposes, including profiling.
  • To be notified of corrections, erasures or restriction of processing when you have exercised your right to rectification, erasure and restriction, unless this proves impossible or involves a disproportionate effort.
  • For data portability from one controller to another, where the processing is based on consent or a contract, or where the processing is carried out by automated means.
  • The right to object to automated individual decision-making, including profiling.
  • For notification of a personal data breach.
  • To file a complaint with the supervisory authority against the controller of personal data if you believe that the processing of your personal data violates the GDPR and other data protection laws.

If you wish to change your personal information or want us to permanently or temporarily stop using it for the purposes for which it was provided or collected, please send us an email at webgolyosport@gmail.com or to Nagy Tamás EV., 2011 Budakalász, Diófa u. 27. You also have the option to delete all data in your user account.

5. Right to object

The individual must be informed clearly, unambiguously and separately about the right to object, at the latest during the first communication. If the individual agrees to the data protection guidelines, it is understood that he or she has been informed about this communication.

Individuals whose personal data are processed have the right to object at any time, on grounds relating to their legitimate interests, to processing of personal data which is necessary for the performance of tasks carried out in the public interest or in the exercise of official authority vested in the controller. This also applies to data which is necessary for the purposes of the legitimate interests pursued by the service provider or by a third party, including profiling based on such provisions. The service provider must cease processing the personal data unless compelling and legitimate grounds for the processing can be demonstrated for the processing which override the interests, rights and freedoms of the individual, or for the establishment, exercise or defence of legal claims.

Where personal data are processed for direct marketing purposes, the individual has the right to object to processing of his or her personal data for such marketing purposes, including profiling for such direct marketing. In the event of objection, the personal data shall no longer be processed for such purposes.

This general right to object applies to all processing purposes that are processed under the GDPR as described in the data protection information. The controller must immediately stop processing the personal data unless it can demonstrate compelling and legitimate grounds for the processing which override the interests, rights and freedoms of the individual, or for the establishment, exercise or defence of legal claims.

In contrast to the specific right to object to data processing for advertising purposes, we are only obliged to comply with the general right to object under the GDPR if there are compelling reasons provided by you (e.g. potential danger to life or health).

6. Individual responsibility

The user is responsible for protecting their personal data, ensuring the security of their username and password, as well as the appropriate software (antivirus) protection on their computer.

7. Exceptional disclosure of data

The data collected and processed by the controller will only be disclosed if such an obligation is prescribed by law or if they believe in good faith that this is necessary for proceedings before courts or other public bodies, as well as for the protection and enforcement of their own legitimate interests.

8. Consent and changes to privacy policy

By using the websites, the individual confirms that he/she accepts and agrees to the entire content of this privacy policy. Any changes to the privacy policy will be posted on the golyosport.com website and will only become effective after being posted on this website.

9. Cookies and web beacons

www.golyosport.com uses cookies and web beacons to improve your website experience and to facilitate statistical analysis of website usage. These technologies are small files that are stored on your device.

Cookies : Cookies are temporary files that allow a website to recognize your computer during your browsing session. They do not contain viruses or malware. We use cookies to improve your experience by enabling features such as shopping cart functionality and tracking your purchases.

Session cookies : These temporary cookies expire at the end of your browsing session and enable features such as shopping cart visibility across multiple pages.

Persistent cookies : These cookies remain on your device for a specific period of time and are activated each time you visit the website.

Web beacons : These small images, sometimes called "pixel tags," work with cookies and help us analyze website traffic patterns.

Browser controls

You can configure your browser to prevent cookies from being stored on your device. Most web browsers provide instructions in their help menu on how to:

  • Disable new cookies
  • Receive notifications when new cookies arrive
  • Delete existing cookies
  • Block all cookies

Please note: Disabling cookies may limit the functionality of the website.

Meta Ads Manager

We also use retargeting technologies from external providers, such as the Pixel of Meta Ads Manager, formerly known as Facebook Ireland Limited. Retargeting allows us to target those users who have already shown interest in our store and our products with online ads on our partners' websites. For this purpose, a cookie is set, collecting data on interests under pseudonyms. Based on this information, ads for our offer will be displayed on our partners' websites according to your interests. No personal data are directly collected, and no user profile with personal data is linked to you.

Google Analytics

For the purpose of designing our pages based on needs and continuous optimization, we use Google Analytics, a web analytics service provided by Google Inc. (hereinafter referred to as Google).

Google Analytics uses so-called "cookies," text files stored on your computer, to analyze how you use the website. In this context, pseudonymized user profiles are created, and cookies are used. The information generated by the cookie about your use of this website includes:

  • Browser type/version
  • Operating system used
  • Referrer URL (the previously visited page)
  • Hostname of the accessing computer (IP address)
  • Server request time

Your identification in this way does not lead to the deletion of your shopping cart, and we can remember your login via a specific device without requiring re-entry of the email address and password. At the same time, we can store information about which version of our web pages to display if multiple versions are available at that moment. Also, with their help, we determine whether you have given us consent in accordance with this document.

A consent refusal cookie is set upon arrival on the page, preventing the future collection of your data when visiting this website. The consent refusal cookie is valid only in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the consent refusal cookie again.

Google Ads

Google Ads is an online advertising program from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"), which we use for remarketing purposes. Thanks to this feature, we can display ads based on their interests to users of our website on other websites within the Google advertising network. To do this, we analyze user interactions on our website, such as which offers the user is interested in, so that after visiting our website, we can also display targeted ads to the user on other websites. For this purpose, Google places a cookie in the browser of users who visit certain Google services or websites in the Google advertising network. This serves to record the visits of these users and to uniquely identify the web browser on a specific computer and does not identify the individual, i.e. does not store personal data.

If you do not opt ​​out of third-party cookies and data sharing with advertising and social networks under the Privacy Settings tab, and you click on any link on our websites (outside the warning box) after our warning, or click on the "I understand" button that is part of the warning, we will consider that you agree to the use of the aforementioned cookies and the sharing of your data with advertising and social networks. You can withdraw your consent at any time by disabling this feature under the Privacy Settings tab.

Find out what cookies we use here. For a full overview of all cookies used, click on the pop-up window.

10. We, as the data controller, process all the personal data described.

This means that we determine the purposes for which we collect your personal data and the way in which we process it, and we are responsible for its proper implementation. In this case, we will transfer your data to our partners in order to ensure payments, delivery and other matters related to your order. We will also transfer the data to our processors, who will process it according to our instructions.

With your consent, we may share your data with advertising and social networks to display personalized ads on other websites. In addition, your personal data will be processed in the tools of other companies that we use to process personal data. Such legal entities include:

  • Our partners involved in processing your order, as listed in the "In the event of a purchase" section:
    • Partners providing payment system management, especially in relation to bank card payments:
      • Operator : OTP Mobil Szolgáltató Kft. Headquarters : 1138 Budapest, Váci út 135-139. B. building. 5th floor. Customer service : ugyfelszolgalat@simple.hu +36 1/20/30/70 3-666-611 Company registration number : 01-09-174466 Registration authority : Budapest Metropolitan Court of Justice Company Registration Tax number : 24386106-2-44 Hosting provider : Tárhely.Eu Kft., 1144 Budapest, Ormánság u. 4.
      • The center providing the product or service or the relevant manufacturer's service provider regarding complaints about the ordered goods or services;
    • Based on your contribution, advertising and social networks and other marketing tools that help optimize the web and create personalized content and offers:
      • our website and hosting provider:

      If you believe that the provisions regarding the protection of your personal data have been violated, please inform us at webgolyosport@gmail.com to our email address. We will investigate the matter, take appropriate measures and respond to you within a reasonable time. If you have any questions, concerns or comments regarding this Privacy Policy, please let us know at webgolyosport@gmail.com at our email address.

      This personal data protection policy will enter into force on 20.04.2024.